Wednesday, June 3, 2009

Chase Online Can Suck It

As a long time Washington Mutual customer, we've been muddling through the conversion to Chase. But we've finally had enough. No, not when they changed the signage on the Ballard branch, but when they switched us over to Chase Online. We just wanted to say we think their online interface sucks. You can't drill into more details on transactions and it's poorly designed. We just wanted to gripe about it. Oh, yeah, and it's going to be a scorcher in Ballard today.

Any suggestions for a new bank?

11 comments:

little bits of splendor said...

BECU. I don't remember how good their online interface is but they're local and since it is a credit union, you get an added treat of dividends.

Chris said...

BECU is great. The online interface has just been reworked and is nice. Online billpay is free. And, they are moving the Safeway store location to a standalone branch on Market St somewhere. All other credit union ATMs are free.

Jenny said...

First Mutual Bank on 63rd and 15th in Ballard is awesome!
BECU is a close 2nd! Their branches don't have cash and it makes it hard to cash checks :(

Srcsmgrl said...

SMCU is also good, although they don't have enough locations. There are other CU's they partner with though that you can do transactions at.

Mr. Ballard said...

Yep. That web interface is gross. I've been talking to our local Viking Bank. That's some home-grown stuff. Any Viking experience out there?

hbunny said...

Same experience. Same advice. I am switching everything over to BECU.

camelama said...

AND chase took down the clock tower on the ballard WAMU!

Kathy said...

credit unions for sure. Profits go back to the members, loan rates are less and they have reciprocity with other credit unions for cash machine usage (not all are fee-free though -- you have to check)

I use Group Health Credit Union, but since BECU is opening shop in Ballard, that would probably be my choice today.

Monkey's Mama said...

I'm switching to BECU as soon as the branch on Market is open!

Aleks said...

Well... Viking?

rand'm said...

I switched from WAMU to Homestreet years ago because their online interface was SOOO much better. Suggest you do to. BTW, Homestreet has real people and they are financially sound...what a concept.